Cancellation & Policy
Cancellations are free of charge up to 3 days before the scheduled date.
In case of cancellation, please inform the photographer without fail.
Please note that the following fees apply depending on the number of days before the photoshoot date:
【Cancellation】
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Cancellation fee on the day of the photoshoot: 100%
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Cancellation fee on the day before or 2 days before the photoshoot: 50%
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Cancellation fee 3 or more days before the photoshoot: Free (Please bear the remittance fee for refunds)
【Rescheduling】
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Rescheduling fee on the day of the photoshoot: ¥3,000
【Inclement Weather】
In the case of bad weather on the scheduled day, a decision will be made in consultation with the client until the day before. There will be no unilateral cancellation or termination by the photographer.
Guidelines for the Photoshoot
【Arrival on the Day】
If you arrive late on the day of the photoshoot and the shooting start time is delayed, please be aware that the photoshoot time will be shortened by the amount of time you were late. This applies even in cases of delays caused by transportation issues, so please arrive at the meeting point with some extra time. Refunds for the delayed time or extensions are not available.
【Transportation Fees, Admission Fees, etc.】
Separate transportation fees may apply. Additionally, if the location requires an admission fee, you will be responsible for covering that fee. Regarding permission for photography, please inquire directly with the location and confirm. There will be no refunds for cancellations due to the lack of photography permission on the day of the shoot.
【Extension on the Day of the Shoot】
If you wish to extend the shoot on the day, an extension of up to 1 hour will incur an additional fee of 10,000 yen.
【Group Size】
For simultaneous photography with six or more people, an additional fee of 5,000 yen will be charged.
Delivery Information
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We strive to deliver your photos as promptly as possible, but please note that it may take approximately 1 month for delivery. If you require an earlier delivery, kindly discuss it with us.
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We provide delivery in digital format only, and we do not offer printing services.